(858) 715-0500 contact@ascc.biz

Switching janitorial service providers in San Diego is a significant decision that can impact the cleanliness and maintenance of your facility. Allstar Commercial Cleaning has 25 years of experience providing professional janitorial services for types of commercial facilities throughout the San Diego area. Here are five signs that it might be time to consider switching janitorial service providers:

  1. Consistent Quality Issues: If you consistently notice subpar cleaning standards, such as missed spots, incomplete tasks, or general lack of attention to detail, it may be a sign that your current janitorial service provider is not meeting your expectations. Quality should be consistent and should not decline over time.
  2. Lack of Responsiveness: A reliable janitorial service provider should be responsive to your needs and concerns. If you find it difficult to communicate with your current provider or if they are slow to address issues or requests for adjustments, it may be a sign of poor customer service and a lack of responsiveness.
  3. High Turnover Rates: High turnover rates among cleaning staff can be disruptive to your facility’s cleaning routines and can indicate underlying issues within the janitorial service company, such as poor management, inadequate training, or unfavorable working conditions. Frequent turnover may lead to inconsistencies in service quality and reliability.
  4. Failure to Meet Contractual Obligations: Review your service agreement with the janitorial service provider to ensure that they are meeting their contractual obligations. If they consistently fail to adhere to the terms of the contract, such as providing services according to the agreed schedule, using specified cleaning products, or meeting performance standards, it may be time to consider alternative options.
  5. Safety and Security Concerns: Janitorial staff members often have access to sensitive areas of your facility, and it’s crucial to prioritize safety and security. If you have concerns about the background checks, training, supervision, or professionalism of the cleaning staff provided by your current janitorial service provider, it may be necessary to explore other options to ensure the safety and security of your premises.

If your current provider is unable to meet your expectations, it may be in the best interest of your facility to seek out a new janitorial service provider that can deliver the level of service and professionalism you require. You can click the following link to view our many 5-star Google Reviews. Contact us today at (858) 715-0500 to schedule a no-cost estimate and consultation!